FAQ
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FAQ

► About Our Company

► Product Information

► Ordering And Payment

  • Q Could you share discount?

    A Yes. According purchase QTY Will share discount.
  • Q What is your lead time?

    A It depends on the specific product parameters and order quantity. Generally, orders are processed within 7-15 business days. Shipping times depend on the chosen shipping method and destination.
  • Q What are your shipping options?

    A We offer various shipping options including air, sea, and express delivery. We work with reputable logis- tics partners to ensure timely delivery.
  • Q What payment methods do you accept?

    A We accept various payment methods including T/T (bank transfer), L/C (letter of credit), PayPal, and major credit cards.

► After-Sales Support

  • Q How do I contact customer service?

    A You can contact our customer service team via the contact details provided and we are available 24/7 to help you with any queries or issues you may have.
  • Q Do you provide technical support and training?

    A Yes, we offer comprehensive technical support and training for our products. Our team is available to assist with installation, operation, and maintenance.
  • Q What is your warranty policy?

    A Our products come with a standard warranty covering defects in materials and workmanship. Please refer to the product documentation for specific warranty details.

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+86-183-8100-2380
chunhua.zhang@mega-tek.cn
hemin@mega-tek.cn
No.618, Kelin West Road, Wenjiang District,
Chengdu, Sichuan Province, China

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